Home Delivery Manager

Home Delivery Innovation Manager

Are you looking to join the Global Leader in production and sales of Consumer Electronics? Do you like to work in a dynamic, challenging and international work environment? Then we have a fantastic opportunity for you to join our best-in-class team as: Home Delivery Innovation Manager.

THE COMPANY
Samsung Electronics Europe Logistics (SELS) is the Central European logistics organization of Samsung Electronics based in Delft, The Netherlands. SELS functions as a logistics and financial control tower within Samsung Europe, with a focused role in logistics & supply chain strategy, innovation and governance. SELS has approximately 150 employees located in the Netherlands and Slovakia.

THE POSITION
The D2C TF team governs and develops the logistics operations and distribution networks in Europe (central, local) in cooperation with our logistics service providers (4PL, 3PL) for D2C (Direct to Customer) business. By translating voice of customer and biz requirements into best practice logistics solutions, Initiating advanced logistics innovation, and secure operations excellence.

YOUR MAIN RESPONSIBILITIES       
As Home Delivery Manager, you will:

  • Streamline process of data collection, reporting and analysis
  • Based on biz requirements the ability to understand, collect & use the required data
  • Coordinate projects in order to constantly improve activities and process (work smart)
  • Participate in interdepartmental projects
  • Manage project milestone planning and execute progress reporting
  • Advice and support Samsung Europe subsidiaries with new solutions and opportunities for logistics operations (productivity, efficiency, risk sensing)
  • Govern and optimize operations excellence for central and local distribution networks
  • Manage performance of logistics partner (4PL,3PL) and initiate corrective actions
  • Initiate and develop, in close cooperation with our 4PL and 3PL partners, innovative solutions to increase operations service levels and manage costs
  • Develop logistics operations and fulfillment network (pan-Europe) for Samsung online business
  • Draft, verify and negotiate operational Terms and Conditions (SLA) with online partners and logistics service providers
  • Keep informed on business developments and gather voice-of-customer (intern/extern) to provide agile logistics and supply chain solutions
  • Identify and advise about tailored SCM/logistics solutions and best practices for online business/partnerships to a variety of stakeholders
  • Propose process improvement plans to SELS management to increase efficiency, reduce operational cost and improve quality of online business
  • Design dedicated warehouse operations (storage, pick & pack, VAS) ensuring optimum productivity and added value services for online business Including enhancement of workflows and system functionalities (WMS/TMS)

Occasional travel within Europe will be required

WHO ARE WE LOOKING FOR          
Our ideal candidate would fit the following profile:

  • Approximately 10+ years of experience
  • Bachelor's degree level
  • 2-man home delivery experience for bulky products
  • Experience within the field of Logistics or Supply Chain management
  • Knowledge of Front-end system & ERP system
  • Experience with Microsoft Office
  • Fluent in English, both written and spoken

Furthermore, your approach can be described as flexible and hands-on, which is required in the dynamic, challenging and high-performance work environment Samsung offers. We are looking for a team player who is result and solution oriented and able to work independently. You have excellent communication skills and cultural understanding. Furthermore, you take ownership and accountability in your role.

WHAT WE OFFER
Working at the Global Leader in Consumer Electronics and in a best-in-class team environment comes with hard work, but we also make it rewarding through:

  • A competitive base salary depending on your profile
  • Annual performance related bonuses (twice per year)
  • 25 holidays (and Good Friday off) and additional loyalty days based on service period
  • Fully compensated health care insurance (extensive coverage)
  • Well-arranged pension scheme with an extensive employer contribution
  • Compensation of your fitness subscription
  • Free drinks and fresh fruit at the office
  • Employee shop to purchase Samsung products with discount
  • Bicycle plan

LOCATION
Delft, South Holland, Netherlands   
Hybrid  Full-time

WHAT’S NEXT
We are excited about the possibility of you joining Samsung. If you are interested, we encourage you to apply promptly by submitting your resume. Following an initial review of your application, selected candidates will be invited to a preliminary introduction meeting conducted via videocall. Successful candidates from this stage will be invited to attend in-person interviews at Samsung Logistics

Wouter Ordelman
M +31 6 502 11 802
wouter@semare.com

*Please note that Samsung will process your application confidential and will process your personal data in line with the applicable EU GDPR. Samsung will not request any information which could be contrary to any confidentiality agreement you may have with your current or any previous employer.